Policy
Shipping Policy
Last updated: 2026-05-08
Free shipping
Free standard shipping on every BSLYR order. No minimum purchase required.
Where we ship
BSLYR currently ships within the continental United States. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, US territories, military addresses (APO/FPO), or international destinations.
Delivery time
Standard delivery: 7–15 business days from order date.
Orders are dispatched from our manufacturing partner within 48–72 hours of placement. You'll receive a tracking email once your order ships.
Tracking
Tracking activates 48–72 hours after dispatch. You'll receive an email with your tracking number. If tracking doesn't show updates for more than 5 business days, email [email protected] with your order number — we'll investigate.
Delays
We are not responsible for delays caused by weather, customs, carrier disruptions, or incorrect shipping addresses. If your order is delayed beyond 20 business days, contact us — we'll work with the carrier to locate it.
Lost or damaged packages
If your package is lost or arrives damaged, email [email protected] within 7 days of expected delivery (or actual delivery for damage). We'll send a replacement or issue a full refund — your choice.
Wrong address
Double-check your shipping address before placing your order. Once an order is dispatched, we cannot redirect it. If a package is returned to the manufacturer due to an incorrect address, we can re-ship at the customer's cost or issue a refund (less return shipping).